Wednesday, November 07, 2007

SATISFATION GUARANTEED

Caller, how would you rate police?

After months of negative press over scandals, the Chicago Police Department recently launched a first-of-its-kind consumer satisfaction survey.

People who call 311 are going to be asked to fill out a survey.
The department is not asking callers to the 911 emergency number to complete a survey because they're in life-and-death situations.

So police inspectors and assistant deputy superintendents have started to monitor 911 calls and randomly visit callers to ask if they were happy with the police response, Starks said

Thus the need for more inspectors. Will an unsatisfied "customer" result in a CR#?

10 comments:

rosco said...

Is it true that if you work the desk you don't have to do inspection?

Anonymous said...

Press 1 for English, Press 2 for...........

Anonymous said...

Not True in 015. Not only did everyone stand but the commander was there at 0700 for it.

Anonymous said...

Hey Rosco...if you were the police....mabye you would know.

Anonymous said...

To 07 Nov at 7:28...I'm sure the citizens of that great community appreciated that...

Anonymous said...

It's easy to dance to and I like the beat.

Consumer Maven said...

This survey is also ONLY for 311 callers who have filed a police report starting recently. I've filed two since 1-1-2007 and I very much wanted to participate, since I had nothing but kudos for all the officers involved. Heck, I started dating one of them! The Sun Times article wasn't as clear as it could have been and I was told they've been getting quite a few calls for other participants.

Anonymous said...

wah wah wah mommy i had to stand inspection and the desk officer didn't it's not fair mommy
i can't wear earrings mommy and the detectives can
tact goes home early
new improved hair gel police
glad i'll b gone next year

Anonymous said...

Survey says....................

Anonymous said...

Richard Dawson for superintendent!

How many OPS investigators know what their jobs? Survey says ....

Zero!

Please keep in mind that this is an open blog
that can and is read by people other than Chicago Police Officers.