While Daley praised Morris and the work by OPS, he said community perception is often as important as reality.
The article implies that this stems from the Meeks incident.
Daley also announced the city will spend an extra $1 million to develop a program that will allow residents to file complaints against officers online and allow supervisors to track complaints, arrests and police activities.
Its not easy enough to just pick up a phone, walk into a station or even call for a supervisor another avenue has to be added so that more ridiculous complaints can be filed.
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